Friday, January 24, 2020
My Philosophy of Education Essay -- Philosophy of Teaching Teachers Es
My Philosophy of Education ââ¬Å"Though your beginning was insignificant, yet your end will increase greatlyâ⬠ââ¬Å"A hundred years from now it will not matter what my bank account was, the sort of house I lived in, or the kind of car I drove, but the world may be different because I was important in the life of a childâ⬠Anonymous I can remember the days of yester when my childhood friends and I played pretend teacher. The reasons that I decided to enter the teaching profession were very simple indeed. I have never known a day throughout my life thus far that I did not have a love for children. Throughout my youth I was involved in my church nursery, Sunday school, and vacation bible school. I have always tried to involve myself in anything that revolved around children. As my youth progressed into adolescence my love for children only grew. Today as study towards my degree I only grow anxious awaiting the day I will hear the voice a child say ââ¬Å"Good morning Mrs. Rushbrook.â⬠Philosophies of Education began many years ago when individuals began to express their own views and opinions to others. The views and opinions they expressed then became called philosophies. Many great educators have developed philosophies in which they feel very strongly about. Today, however I am at the point in which I will allow the world to know my philosophy of education. Students are the building blocks of life. They are the ones who will endure after ââ¬Å"we as a peopleâ⬠are gone. They will then pass on the knowledge granted to them to others and so on until the end of days. The cycle never ends. If ââ¬Å"we as a peopleâ⬠do not pass on the knowledge in which ââ¬Å"weâ⬠want to stay then ââ¬Å"weâ⬠show that o... ...n out of the room and talked to one on one if he or she has a disciplinary problem. Interacting one on one with the child is the only that he or she can full express himself or herself. Eye to eye contact can work miracles. I will try my utmost not to take unnecessary disciplinary actions. If a student is rhythmic in his or her actions then he or she shall be punished. I feel that my philosophy of education has been expressed. I believe my views and opinions about becoming a future educator can be seen very vividly. I admire those entire teachers who are out in the world today and are changing the lives of each child who enters their room. ââ¬Å"A teacher affects eternity; he can never tell where his influence stopsâ⬠Henry Adams ââ¬Å"Shoot for the moon. Even if you miss you will land among the starsâ⬠Les (Lester Louis) Brown
Thursday, January 16, 2020
Learning Theories Based on Behavioral Perspectives Essay
Behaviorism is a school of thought in psychology based on the assumption that learning occurs through interactions with the environment (Cherry,2011). Two other assumptions of this theory are that the environment shapes behaviour and that taking internal mental states into consideration is useless in explaining behaviour. Ivan Pavlov, a Russian physiologist discovered the classical conditioning in the 1920s. Classical conditioning focuses on the learning of involuntary emotional or physiological responses. In his laboratory, Pavlov was in a dead end by his experiments to determine how long it took a dog to secrete digestive juices after it had been fed, but the intervals of time kept changing. At first, the dogs salivated in the expected manner while they were being fed. Then the dogs began to salivate as soon as they saw the food. Finally, they salivated as soon as they saw the scientists enter the room. Pavlov decided to make a detour from his original experiments and examine these unexpected interferences in his work. In one of his experiments, Pavlov began by sounding a tuning fork and recording a dogââ¬â¢s response. There was no salivation. At this point, the sound of the tuning fork was a neutral stimulus because it brought forth no salivation. Then Pavlov fed the dog. The response was salivation. The food was an unconditioned stimulus (US) because no prior training or conditioning was establish the natural connection. The salivation was an unconditioned response (UR) because it occurred automatically-no conditioning required. Using the food, the salivation, a tuning fork, Pavlov demonstrated that a dog could be conditioned to salivate after hearing the tuning fork. At the beginning of the experiment, Pavlov sounded the fork and then quickly fed the dog. After he repeated this several times, the dog began to salivate after hearing the sound but before receiving the food. Now the sound has become a conditioned stimulus (CS) which bring forth salivation by itself. The response of salivating after the tone was now a conditions response (CR). In my opinion, this method can be very useful for people to train their pets. These techniques also useful in the treatment of phobias or anxiety problems. Teachers can apply classical conditioning in the class to familiarize students with new environments and help students overcome their anxiety. John B. Watson further extended Pavlovââ¬â¢s work and applied it to human being. In 1921, Watson started the Little Albert experiment. The goal was to condition Albert to become afraid of a white rat by pairing it with a very loud noise (UCS). At first, Albert showed no sign of fear when he was presented with rats, but once the rat was repeatedly paired with the loud noise (UCS),Albert developed a fear of rats. It could be said that the loud noise (UCS) induced fear (UCR). In my opinion, Watsonââ¬â¢s theory of classical conditioning can be use to create a phobia. I think that this method can be applied to trigger feelings of fear toward something harmful or dangerous in order to avoid something bad from happening. It can be used in a classroom to teach students what is bad and cannot do. Operant conditioning is a method of learning that occurs through rewards and punishments for behaviour. Through operant conditioning, an association is made between a behaviour and a consequence for that behaviour. Operant conditioning was coined by behaviourist B.P.Skinner. He believed that internal thoughts and motivations could not be used to explain behaviour. Instead, he suggested that we should look only at the external, observable causes of human behaviour. Skinnerââ¬â¢s system is based on operant conditioning. One of the key concepts in operant conditioning is reinforcement. Reinforcement is any event that strengthens or increase the behaviour it follows. There are two kinds of reinforcers; positive reinforcers and negative reinforcers. Positive reinforcers are favourable events or outcomes that are presented after the behaviour. Negative reinforcers involve the removal of an unfavourable events or outcomes after the display of a behaviour. In both of these cases of reinfo rcement, the behaviour increases. This operant conditioning work all around us in everyday life. Children completing a task to get a reward from parent or teachers or even employees try hard to finish a project are examples of operant condition. In my point of view, these kind of activities are useful for they give pleasant results and make the individuals work hard when completing something. Some ill-behaviour also can be removed if it brings bad effect to the individual. Thus, operant behaviour will be enhanced and unpleasant stimulus will be removed. In a nutshell, I think all of this learning theories inspired by Pavlov, Watson and Skinner are essential in introducing the first learning theories of education. Scientists are able to produce a variety of new learning theories based on their experiments. They are the pioneers in creating the initial theories of education and a source of reference to those involved in education.
Wednesday, January 8, 2020
The Capital Budget - Free Essay Example
Sample details Pages: 5 Words: 1569 Downloads: 1 Date added: 2017/06/26 Category Business Essay Type Research paper Did you like this example? The Capital Budget Introduction The Veterans Health Administration (VHA) is the largest integrated healthcare system in the United States and provides public-sector care for honorably discharged veterans of the U.S. armed forces. The VHA is mostly financed from general taxation, offers a broad range of health care services to meet veterans needs, and can be characterized as a veteran-specific national health service. Donââ¬â¢t waste time! Our writers will create an original "The Capital Budget" essay for you Create order Historically, since the 1970s, the quality of the VHAs service was considered poor by almost all relevant stakeholders who have significance to the organization. Currently, VHA is a large vital system that offers a useful consensus for the opponents of integrated publicly financed and provided health care. In recent years, many articles has been published in academic and popular press reporting a significant change in the VHAs performance indicating that U.S. health policymakers have interesting facets to learn from the system in the context of its high cost and apparent underperformance of the predominant, market-based sector (www.ncbi.nlm.nih.gov). The Department of Veteran Administration (VA) primary responsibility and accountability is to provide effective usage of taxpayer dollars and continues to eliminate wasteful spending. Payroll Forecast The Veteran Administrationsà ¢Ã¢â ¬Ã¢â ¢ compensation reported new rates for compensation and pension benefits in 2014 are subjected to the types of compensation. VA disability compensation provides monthly benefits to Veterans in recognition of the effects of disabilities, diseases, or injuries incurred or aggravated during active military service. The program also provides monthly payments to surviving spouses, dependent children, and dependent parents in recognition of the economic loss caused by a Veterans death during military service or after discharge from military service as a result of a service-connected disability (www.benefits.va.gov). U.S. Department of Veteran Affairs, Office of Public and Intergovernmental Affairs reported that Veterans, their families and survivors that get disability compensation and pension benefits received a 1.5% for a cost-of-living increase embedded into their monthly payments which began on Jan. 1, 2014. This sentiment provided the in crease expresses a substantial way that our Nationà ¢Ã¢â ¬Ã¢â ¢s gratitude of the sacrifices given by our disabled and wartime serviced Veterans. As required by law, the disability payments did not round down to the nearest dollar figure, and that Veterans and survivors will receive an additional increase to their monthly benefit compensation payment. For Veterans without dependents, the new compensation rates ranged from $130.94 monthly with a disability rate at 10% to $2,858.24 monthly. The COLA increase applied to disability and death pension recipients, survivors receiving dependency and indemnity compensation, and other benefits like automobile and clothing allowances. Under federal law, the cost-of-living adjustments for VAà ¢Ã¢â ¬Ã¢â ¢s compensation and pension matched those for Social Security benefits. In January 2013, the last adjustment was made when the Social Security benefits rate increased to 1.7 percent. In FY2013, VA provided over $59 billion in compensati on benefits to nearly 4 million Veterans and survivors, and more than 515,000 Veterans and survivors spent $5 billion in pension benefits (www.va.gov/opa/pressrel). Trend Analysis Noticeably, the competition in healthcare and the evolution over the past decade has been a rollercoaster dilemma and the use of market forces in healthcare has provided important discussions for future healthcare developments. During the period when managed care was accepted to transform the way Medicare care organization provided services in which the reversal of many of the changes took place. With the integrated delivery vision implemented is now being replaced that consumers take a more active role in their well-being and healthcare services. This evolution now provides a greater role for consumers to apply more competitive pressure on providers to improve their quality of care and reduced costs. Therefore, future competition might revolve around consumersà ¢Ã¢â ¬Ã¢â ¢ to choose healthcare providers with the quality ratings and better efficiencies. The Center for Studying Health System Change (HSC) periodically surveys households and physicians which effective responses hav e the potential that may evolve in different directions in the future. Unfortunately, the market and policymakers reacted and the responses to the backlash in opposition to managed care that concluded some perspectives on the healthcare evolution for competition fostering in the next few years (www.healthaffairs.org). The Department of Veteran Administration advocating being a responsible steward and closely monitor the resources and essential needs. VA continues to work to decrease improper payments, recoup misallocated funds and to effectively dispose of unwarranted real estate. In addition, VA continued to improve the systems used that forecast and capture cost by adopting the process of direct tracking of people, equipment and consumables goods through the implementation of a modernized financial management system. As the Department continues to plan, program, budgets, and execute (PPBE) processes that connect strategy to budget and subsequently budget to performance. Also, it will continue to review internal buying patterns including identifying opportunities for strategic sourcing that will achieve considerable savings for recurring requirements (www.va.gov). 3. Expenditure Forecast The Veteran Administration FY2014-2020 Strategic Plan builds on past accomplishments to drive improvements in quality, customer service, preparedness and management systems. The Plan includes emphasis on Veteran by allowing them to control how, when and where they wish to be served. The FY 2014-2015 agency priority goals are: 1) Improve veteran access to benefits and services, 2) Eliminate the disability claims backlog, and 3) Eliminate veteran homelessness. Since the CBO examined the demands on VA and projects, the resources the agency need to provide medical care for all enrolled veterans during the next 10 years (2011à ¢Ã¢â ¬Ã¢â¬Å"2020) with no predicted appropriations for VA (www.va.gov). In developing the strategic plan and looking beyond FY2014-2020 timeframe, the strategic goals and objectives is to improve VA in the short term while positioning the VA Department the capability to respond to many challenges and opportunities they face in the next 15-20 years. The FY 2014-2 020 Strategic Plan is based on rigorous analysis of long-term trends that affect veterans includes their benefits, service delivery and the workforce by conducting scenarios which describe a range of future challenges and opportunities the VA Department may confront 20 years from now in order to respond and adjust to vital trends, challenges and opportunities (www.va.gov). On November 7, 2014, the Department of Veterans Affairs (VA) released à ¢Ã¢â ¬Ã
âThe 2010 National Survey of Veterans (NSV)à ¢Ã¢â ¬Ã public data file in Excel format. The file contains results of the data collection such as veterans demographic and socio-economic characteristics and identifies VA benefits and services most utilized by Veterans. The expenditures vary according to each state from highest/lowest usages in thousands of dollars. For the State of Indiana, recorded the Veteran Population: 490,380; Compensation Pensions: $1,092,855; Education Vocational Rehab: $150,033; Insurance Indemnities: $27,941; Construction: $8,783; Loan Guaranty #: $0; General Operating Expenses: $48,931; Medical Care: $1,149,224 for a total expenditure equal $2,477,767 (www.va.gov/vetdata/expenditures.asp). Capital Budget Compare two (2) options for predicting the cost of needed repairs to the current building that houses the selected agency by completing Exercise 1 at the end of Chapter 1 (page 92). Provide a rationale for recommending one (1) of the two (2) options. Include the figures to support the rationale. The city administration is considering refurbishing the lighting system of its administration building. After an initial investigation, the city procurement office has narrowed down the choices to the following two options: ÃÆ'à ¢-à Option 1 is an Urgolight system that costs $500,000 to purchase and install. ÃÆ'à ¢-à Option 2 is a conventional system that costs $100,000 to purchase and install. ÃÆ'à ¢-à Both systems are expected to last for 20 years. ÃÆ'à ¢-à The energy cost for option 1 is $20,000 and maintenance is $2,000 in todayà ¢Ã¢â ¬Ã¢â ¢s dollars. ÃÆ'à ¢-à The energy cost for option 2 is $50,000 and maintenance is $10,000, also in todayà ¢Ã¢â ¬Ã¢â ¢s dollars. ÃÆ'à ¢-à Assume that the discount rate is 4% and all future costs are paid at end of year. PROJECTED INSTALLATION SYSTEMS OPTION 1: Urgolight OPTION 2: Conventional Cost Efficiency Net Present Value (NPV) $ 500,000 $ 100,000 2 Payback Period (PP) Year End Year End 1 2 Energy Cost 20,000 50,000 1 Maintenance Cost 2,000 10,000 1 Discount Rate 4% 480,000 96,000 2 Expectation: 20 Years X X 1 2 (Chen, Forsythe, Weikart Williams, 2009, p.92). Capital expenditures refer to expenditures for expensive and long-lasting goods in which organizations set a minimum life expectancy such as five years before it is called a capital good. Also, a minimum value is set such as $50,000 before it is classified as a good or group of goods bought at once. Therefore, recommend to elect Option2 à ¢Ã¢â ¬Ã
âConventionalà ¢Ã¢â ¬Ã due to the initial savings between the two choices. Conclusion The Department of Veteran Administration (VA) has a fundamental responsibility to be an effective steward of taxpayer dollars and continue to eliminate wasteful spending, as well as, make sure that effective controls, practices and safeguards methods are in position that prohibits misspending of tax dollars (www.va.gov). References Benefits.va.gov. (2014). à ¢Ã¢â ¬Ã
âVeteran Administration Compensations.à ¢Ã¢â ¬Ã Retrieved, Nov. 2, 2014 from https://www.benefits.va.go v/COMPENSATION/types-compensation.asp Benefits.va.gov. (2014). à ¢Ã¢â ¬Ã
âCompensations: Benefits Rates.à ¢Ã¢â ¬Ã Retrieved, Nov. 2, 2014 from www.benefits.va.gov/compensation/rates-index.asp. Chen, G. G., Forsythe, D. W., Weikart, L. A., Williams, D. W. (2009). à ¢Ã¢â ¬Ã
âBudget Tools: Financial Methods in the Public Sector.à ¢Ã¢â ¬Ã Washington, D.C.: CQ Press, p.92 HealthAffairs.org. (2014). à ¢Ã¢â ¬Ã
âCompetition in Health Care: Evolution Over The Past Decade.à ¢Ã¢â ¬Ã Retrieved, Nov. 8, 2014 from https://content.healthaffairs.org/content/24/6/1512.full Oliver, Adam. (2007). à ¢Ã¢â ¬Ã
âThe Veterans Health Administration: An American Success Story.à ¢Ã¢â ¬Ã Retrieved, Nov. 8, 2014 from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2690309 VA.gov. (2014). à ¢Ã¢â ¬Ã
âExpenditures.à ¢Ã¢â ¬Ã Retrieved, Nov. 6, 2014 from https://www.va.gov/vetdata/ Expenditures.asp VA.gov. (2014). à ¢Ã¢â ¬Ã
âStrategic Planning.à ¢Ã¢â ¬Ã Retrieved, Nov. 8, 2014 from https://www.va.gov/op3/docs/StrategicPlanning/VA2014-2020strategicPlan.PDF VA.gov. (2014). à ¢Ã¢â ¬Ã
âVeterans to Receive 1.5% Cost-of-Living Increase.à ¢Ã¢â ¬Ã Retrieved Nov. 3, 2014, from https://www.va.gov/opa/pressrel/pressrelease.cfm?id=2503
Tuesday, December 31, 2019
Monday, December 23, 2019
Analysis of The Road Not Taken by Robert Forst Essay example
Robert Frostââ¬â¢s poem defines ones elation rotating to understanding. In ââ¬Å"The Road Not Taken,â⬠he describes what many people encounter daily with decision making. This poem talks about choices we make by comparing them to a folk in a road that may seem less or often traveled. Many people are confronted with choices in their everyday life, which could affect them long term whether it is negative or positive. The options we decide on can determine what our future and present life holds whether it is good or bad. In Robert Frostââ¬â¢s poem ââ¬Å"The Road Not Takenâ⬠, Frost uses a fork in a road to symbolize a road often and rarely traveled. These roads are daily decisions we make each day and are surrounded by consequences. In this poem, it describesâ⬠¦show more contentâ⬠¦The poem also explains roads that are often traveled. Just as there is a path we will less likely travel there is a road we will often travel. For example, we are always trying to figure out where we belong whether it is in a popular, unpopular, or normal life style. Each day we are faced with peer pressure whether it is to wear a certain outfit, listen to a certain type of music, or play a certain sport. This leads to groups of friends and social groups that may influence our daily behavior whether we know it or not. Frost wrote on line six, seven, and eight, ââ¬Å"Then took the other, as just as fair, And having perhaps the better claim, Because it was glassy and wanted wearâ⬠(Booth, and Mays, 2011). I believe it means the road seems easy and the grass seemed greener on the other side, so they traveled to this side to accomplish an easier path. An example would be choosing to rob a store in order to feel important or p opular because it seemed like the way to get attention. Just to find out that this way ended in a jail house behind bars. People make decisions to follow people and their choices whether it was good or bad. In the end, the decision we make can determine the road we travel later on in life. Frost stated, ââ¬Å"I took the one less traveled by, And that has made all the differenceâ⬠(Booth, and Mays, 2011). I believe this means he decided to take theShow MoreRelatedShared Service Center42220 Words à |à 169 Pages...........................67 5.4.7 Pricing policy of VBS ............................................................................68 5.4.8 Future issues for VBS ............................................................................69 6 ANALYSIS.........................................................................................................72 6.1 MANAGEMENT CONTROL IN SSCS..................................................................72 6.2 THE MANAGEMENT CONTROL SYSTEM IN SSCSRead MoreManaging the International Value Chain in the Automotive Industry60457 Words à |à 242 Pagescompetition,theyneedtorecognizeandseize theopportunitiesofferedbytheglobaleconomic system.However,thecompetitivepositionofan international lyactivecompanyisnotdetermined MartinSpilker Program director Thechangesthathavetakenplaceinoperations, production,communicationsanddecisionmakingareparticularlyevidentintheautomotive industry.Thereisnosuchthingasaââ¬Å"worldcarâ⬠; particularlyinthemassmarket,manufacturers needtoadapttheirproductstosuiteachindividualcountry
Sunday, December 15, 2019
Fall of the Gas Giant Free Essays
Fall of the gas giant Name:Source of article: the NEW YORK TIMES Publication date: 10th April 2018 The ripples effects of the tariff imposed on steel and aluminum from china has been felt all over the country since the beginning of their implantation late last year. Many steel companies based the United States have decried the move as it has adversely affected their businesses. The question that lingers in their thoughts is, ââ¬Ëhow long will we survive the turmoil?ââ¬â¢. We will write a custom essay sample on Fall of the Gas Giant or any similar topic only for you Order Now It was passed that a 25% tariff be imposed. One company that has clearly showed its disgust in this status quo is CP industries; it is one of the largest companies that manufacture steel products with its raw materials sourced from china. CP industries make steel gas cylinders and sell them to government parastatals like NASA and the public. Its manager claims that since the tariff came into place they had to raise the price on its products and they have ended up losing customers to competitor companies from china.From the managers cry rose another creepy question, ââ¬Ëwho will pay for the taxes?ââ¬â¢. A discussion by economics professionals claimed the American companies will have to bear that burden stoically if they intend in retaining their supplier. A Competitor that the popular industry faces is the Enric Gas Equipment Company from china. Goods from the company are not subjected to the tariff yet they meet the same customer. That is unfavorable competition.I strongly stand with the economists that claim that the tariff should be toned down if not removed completely. In all goods that the government could put tariffs on; aluminum and steel were to be excluded. This is for the simple reason that the country does not produce cheap high quality steel like china. Many critics have rallied against the tariffs as the economy is predicted to see a dive in the coming years. PWhat will happen to the CP industry and all other small companies that import Chinese steel if the tariff is to be upheld for 3 more years?Protectionism as a policy under economics field should be clearly defined by states that want to adopt it. The laws around it must be custom made to ensure that its intended aim of boosting market for domestic companies is met. If not, we will see a collapse of many giant companies and the loss will be immeasurable and irreversible. Reference Online article by the NEW YORK TIMEShttps://mobile.nytimes.com/2018/04/10/business How to cite Fall of the Gas Giant, Papers
Saturday, December 7, 2019
Depth Knowledge of British Airways Samples â⬠MyAssignmenthelp.com
Question: Discuss about the Depth Knowledge of British Airways. Answer: Introduction British Airways is considered as one of the prevalent top airlines globally. It is the biggest airline in United Kingdom employing around 40,000 people and convoy of over 280 aircrafts with its head office in Harmondsworth. On 25th August, 1999, the company completed 90 years in the business. Truly regarded as favourite airlines globally, it serves around 35 million cups of tea to around 40 million customers yearly and began its journey in the airline industry with only one commuter (Direct Traveller, 2015). The airline has its central hub at London Heathrow and covers around 170 places in over 70 countries around the world (Media Centre British Airways, 2016). The company has its main operations in US and Europe. Findings In todays scenario, airline industry is facing numerous changes and challenges which requires constant modernization and development. However, British Airways have been running successfully but is lately facing solid competition from competitors such as Lufthansa. Government guideline refusal, intermittent oil prices, natural catastrophe, information technology breakdown, safety issues are some of the problems faced by the company. The business strategy followed by the said organization is of service distinctness which is attained with superior passenger services. The airlines long term vision is of becoming prime quality airline worldwide. To be quality consumers first choice in extensive route destination, fulfilment of consumer needs, and expansion of profits through innovative income ways are the goals of the company. The airlines advantage that helped it in becoming the leading market stakeholder lies in its excellent services and geographical expansion through availability of f lights in several countries worldwide. The company made huge profits of around $15.9 billion in the year 2010 (Dhall, 2017). British Airways has done tremendous efforts in sustaining itself in the market despite of the challenges. However, the company faces some tactical development issues regarding internal possessions, individuals who should be part of decision making and with the external surroundings. The company follows ANSOFF MATRIX which deals in market diffusion and expansion and product growth and diversification and is currently following red ocean strategy (Sinjini, 2017). It also follows five product strategies of core product, basic product, expected product, argument product which provides extra value to its customers. The said airways has made a potential groundwork with a huge gain of 1,473 million pounds in the year 2016 (British Airways Plc, 2016).In the same year, increase in yearly reported profit of around 65% was achieved owing to reduced fuel costs and increased demand by the International Airlines Group. The said group which resulted as a merger of British Airways and Iberia in the year 2011 reported an increase in operating profit from 1.39 billion euro in the year 2014 to 2.3 billion euro in the year 2015 (Powley, 2016). The objective of the company is earning at least 15% return on capital and 12-15% effective yield margin. For the achievement of the same, it has projected that by the year 2020; almost 99% of the extensive plane will have to substituted or reconstructed. Overall advancement in customer service with instalment of Wi-Fi services is projected. Further, investment of funds for further advancement of technology is also anticipated (Dudovskiy, 2016). Despite of continuous st rikes, the company is still earning profits. Implicatons And Discussion Of Findings On the basis of the above strategies and performance of the company, it is clear that all the business and marketing strategies adopted by the company are effective and efficient which is clear from the success of the company despite of certain issues faced by the company. The directors of the company are liable to prepare reasonable fiscal statement in accordance with the appropriate accounting policies. Duly observance of intense instruction imposed by government is required. Adequate safety ways are required to have a competitive environment. Instability in fuel and exchange rates also affect companys performance. With the mounting rates of unemployment, the company possess the advantage of negotiating power. The company has constructed Plan 4 which is fabricated on four principal tactical grounds namely customer, operations, efficiency and people. Taking care of modernization and maintaining elevated standards of services and giving customers wide range of varieties to choose fro m, running its operation securely, consistently and correctly, to manage its capital and becoming more cost efficient and correct utilization of its workers are the main focus areas for British Airways. Customer is the topmost priority and for the satisfaction and enhancement of the same, consistent funding is projected of putting up of Wi-Fi across all airlines. Balanced Scorecard The company has been successful in forming a balanced set of performance meters for their business which are both monetary as well as non-monetary. This balance scorecard has helped them to find out their flaws and improve upon the same. As a critical part of the planning which would help the company achieve its targets, the board determines the yearly targets for every KPI. The BSC is one of the main methods which help in the formulation of strategies and implanting the same. British Airways has been able to succeed in the airline industry simply because of the BSC followed. Each and every department of the company used the said technique so as to achieve its goal. They conducted SWOT analysis which helped them understand their strengths and weaknesses and the opportunities as well which they should take care of and also learnt the weaknesses of the other competitors which they took advantage of to succeed in this industry. With regards the monetary part, balanced scorecard has been helpful for the company as it ensured eradication of wastes which in turn took care of the financial performance automatically. British Airways scorecard comprises of its vision and mission, internal approach to business including its partners and shareholders and performance. Customers and employees satisfaction and financial stability which is achieved after applying all these forms a part of the balanced scorecard of the company. Hence, keeping in mind its goals and interests of its customers, shareholders, operations and its employees it can and has achieved its standing in the industry. Recommendations At the end, from the above facts, findings and implications of findings, we conclude that with the aim of becoming the worlds largest quality airlines, the company is at the right track in terms of profitability and customer satisfaction. However, to maintain so it is required to fulfil its key performance indicators which are in terms of fiscal standing of the company, customers satisfaction, vigorous operations and ethical work environment. Since the company has projected to make huge investments in innovation and technology, it is liable to perform well in terms of finances. Companys success is well established from its operating profits which is clear from the fact that company goal of attaining 10% operating gain projected in the year 2002 was accomplished in the year 2007/08 (British Airways Plc,2009). Hence, it should make consistent efforts for maintaining its dominance by financial stability. Second way of assessing companys performance is through client commendation. This recommendation provides an insight to the company how well satisfied their passengers are and also affects probable profitability as this would show how they are promoting the brand by recommending them to others. Hence, it is highly recommended to correctly analyze customer suggestion. Implementation of healthy operations of the business is also recommended which is measured by the promptness of the flights to leave. This not only ensures adherence to timely operations by the company but also saves company a lot of cost which would be high in case of delays in flight. Employee review, their satisfaction and consideration of their opinion matters a lot to an organization. Strict adherence to rules and regulations set by the company and continuously involving them and drawing their opinions through various means is also highly recommended and the airlines is taking correct steps to follow them in order t o maintain its success and to improve its performance in future. Also, the company should follow blue ocean strategy to maintain its dominance in the field. References: Direct Traveller. (2015). 6 Facts You Didnt Know About British Airways. Retrieved from https://www.directtraveller.com/blog/6-facts-you-didnt-know-about-british-airways/ Media Centre British Airways. (2016). BRITISH AIRWAYS FACT SHEET. Retrieved from https://mediacentre.britishairways.com/factsheets/details/86/Factsheets-3/33 Dhall, R. (2017). A review of the marketing strategy of British Airways and its effectiveness. Retrieved from https://www.academia.edu/7763431/A_review_of_the_marketing_strategy_of_British_Airways_and_its_effectiveness British Airways Plc. (2016). Annual Report andAccounts Year ended31st December2016 Retrieved from file:///C:/Users/hp/Downloads/British%20Airways%20Report%20and%20Accounts%20year%20ended%2031%20December%202016.pdf Powley, T. (2016). Low fuel costs lift profits at British Airways owner IAG. Retrieved from https://www.ft.com/content/38c54aea-dc68-11e5-98fd-06d75973fe09?mhq5j=e7 British Airways Plc. (2009). Our Key Performance Indicators. Retrieved from https://www.britishairways.com/cms/global/microsites/ba_reports0809/pdfs/KPIs.pdf Sinjini, S. (2017). Strategic management of British Airways. Retrieved from https://www.academia.edu/20111286/strategic_management_of_British_Airways
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